Terms of Service

1. Acceptance of Terms

By accessing and using The Bridal Etiquette platform and services ("Services"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms apply to all users of our website, educational platform, coaching services, and any other services we provide.

2. Description of Services

The Bridal Etiquette provides:

• Online educational courses and content for bridal professionals
• Business coaching and consultation services
• Comprehensive business audits and analysis
• Subscription-based learning platform with video content
• Email newsletters and educational resources
• One-on-one coaching sessions bookable through our platform

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

3.2 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this age requirement.

4. Subscriptions and Payments

4.1 Subscription Plans

Our educational platform offers subscription-based access to course content at £9.99 per month. Subscriptions automatically renew unless cancelled.

4.2 Coaching Services

Business audit sessions are available for £150 per 90-minute session. Payment is required at the time of booking.

4.3 Payment Processing

Payments are processed through Stripe (for subscriptions) and Square (for coaching bookings). By providing payment information, you authorize us to charge your payment method.

4.4 Refunds and Cancellations

• Subscriptions can be cancelled at any time through your account settings
• Cancellations take effect at the end of the current billing cycle
• Coaching sessions may be rescheduled up to 24 hours before the appointment
• Refunds for coaching sessions are considered on a case-by-case basis
• We do not provide refunds for partial subscription periods

5. Acceptable Use Policy

You agree not to:

• Share your account credentials with others
• Reproduce, distribute, or publicly display our content without permission
• Use our Services for any illegal or unauthorized purpose
• Interfere with or disrupt our Services or servers
• Attempt to gain unauthorized access to any part of our Services
• Upload or transmit viruses, malware, or other malicious code
• Harass, abuse, or harm other users
• Impersonate any person or entity

6. Intellectual Property Rights

6.1 Our Content

All content on our platform, including courses, videos, text, graphics, and software, is owned by The Bridal Etiquette and protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial use only.

6.3 User Content

Any content you submit (feedback, questions, etc.) may be used by us to improve our Services. You retain ownership but grant us a license to use such content.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Coaching Services Terms

8.1 Professional Relationship

Our coaching services provide business guidance and recommendations. The relationship is professional coaching, not professional advice requiring licensing.

8.2 Session Conduct

• Sessions are conducted via Google Meet or similar platforms
• Sessions are scheduled for 90 minutes
• You are responsible for providing accurate business information
• We may record sessions for quality assurance (with consent)

8.3 Results and Expectations

While we strive to provide valuable insights and recommendations, we cannot guarantee specific business outcomes or results from our coaching services.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable for maintenance or technical issues.

9.2 Content Accuracy

While we work to ensure content accuracy, information is provided "as is" without warranties of any kind.

9.3 Limitation of Liability

To the fullest extent permitted by law, The Bridal Etiquette shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.

10. Termination

We may terminate or suspend your account and access to our Services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

You may terminate your account at any time by cancelling your subscription and contacting us to delete your account.

11. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage resolving disputes through direct communication before pursuing legal action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform announcement. Continued use of our Services after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us:

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Bridal Etiquette regarding your use of our Services.